Controller details and applicable regulations
- Company name: BITPROM INVESTMENT, S.L. (hereinafter, the "Company" or the "Controller").
- Tax ID: B66342767
- Registered address: C/ Marcelino nº 1, 2 y 3, P.I. La Fuente, 04640 – Pulpí (Almería).
- Email for data protection communications: info@bitprom.com.
Our Privacy Policy has been designed in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, repealing Directive 95/46/EC (General Data Protection Regulation), and, insofar as it does not contradict the aforementioned Regulation, with the provisions of the Spanish legislative framework on Personal Data Protection.
By providing us with your data, you declare that you have read and are aware of this Privacy Policy and have been informed about the purposes, legal bases and terms of the processing of your personal data set out herein.
The Company may modify this Privacy Policy in order to adapt it to legislative, case-law or interpretative developments of the Spanish Data Protection Agency. This Privacy Policy contains the essential information on the processing of personal data carried out by the Company.
Purpose of the processing of personal data
The processing of your personal data is carried out for the following purposes:
- To respond to enquiries made through forms, email or telephone.
- To manage quotations, orders, contracting and provision of the requested services.
- To carry out invoicing and accounting, and to comply with applicable tax and commercial obligations.
- To send commercial communications, newsletters, updates or catalogues where there is a legal basis to do so.
- To ensure website security, prevent fraud and maintain technical activity records.
Contact and enquiry data will be retained for the time necessary to respond to the request and, subsequently, for the applicable legal periods.
Customer, order and invoicing data will be retained during the contractual relationship and, subsequently, for the periods required by tax, commercial and accounting regulations.
Data used for commercial communications will be retained until the user withdraws their consent, objects to the processing or requests to unsubscribe.
Technical or security data will be retained for the time strictly necessary to ensure the security of the website and address possible liabilities.
Legal basis and data collected
The legal basis for the processing will depend on the specific purpose:
- Enquiries through forms, email or telephone: the user's consent or legitimate interest where there is a prior relationship.
- Management of quotations, orders, contracting and provision of the service: performance of pre-contractual measures or performance of a contract.
- Invoicing, accounting and compliance with tax or commercial obligations: compliance with legal obligations.
- Sending commercial communications, newsletters, updates or catalogues: the user's consent, or legitimate interest in the case of existing customers regarding similar products or services, always allowing unsubscribing.
- Website security, fraud prevention and technical activity logging: the Controller's legitimate interest.
By completing the forms, checking the box "I accept the Privacy Policy" and clicking to submit the data, or by sending emails to the Company through the designated accounts, the User states that they have read and expressly accepted this Privacy Policy.
The User certifies that they are over 14 years of age and therefore have the legal capacity required to give consent for the processing of their personal data, all in accordance with the provisions set out in this Privacy Policy.
The data collected belongs to the category of identifying data, such as: first and last name, telephone number, postal address, company, email address, as well as the IP address from which the data collection form is accessed.
Security measures and data disclosure
As part of our commitment to guaranteeing the security and confidentiality of your personal data, we inform you that the necessary technical and organisational measures have been adopted to ensure the security of personal data and to prevent its alteration, loss, unauthorised processing or access, taking into account the state of the art, the nature of the stored data and the risks to which they are exposed, in accordance with Article 32 of GDPR EU 679/2016.
Data will not be disclosed to third parties except where required by law or where necessary to provide the contracted service.
Personal data may be accessed by providers acting as processors, including: hosting and website maintenance providers, email services, technology providers, transport or logistics companies where necessary to deliver orders, tax, accounting or legal advisers, payment gateways or banking entities where applicable, and analytics or web measurement tools if they are activated and accepted by the user.
If technology providers located outside the European Economic Area are used, appropriate safeguards will be adopted in accordance with the GDPR, such as standard contractual clauses or other legally valid mechanisms.
User rights
Any data subject has the right to obtain confirmation as to whether or not we are processing personal data concerning them. Data subjects have the right of access, rectification, erasure, objection, restriction of processing and data portability, as well as the right to withdraw consent at any time where the processing is based on consent, without affecting the lawfulness of processing carried out before its withdrawal.
To exercise your rights, you may send a written request to C/ Marcelino nº 1, 2 y 3, P.I. La Fuente - 04640 Pulpí (Almería) or you may also send an email to the Controller, or where applicable, to the Data Protection Officer at info@bitprom.com, requesting the corresponding form to exercise the chosen right. You also have the right to lodge a complaint with the Spanish Data Protection Agency. Remember to include a copy of a document that allows us to identify you.